Protecting Your Data in Dartmouth Chat
Dartmouth Chat is designed by your Dartmouth colleagues with privacy and data security in mind, and is hosted and run on Dartmouth infrastructure. This means that all your data, like chat history and uploaded documents, is stored on Dartmouth computers. Further, your data is not shared between users (unless you explitly share it, like a link to a shared chat) nor is Dartmouth processing or using the information for any type of training purposes.
More specifically:
- We store only what is necessary. To maintain continuity during and between your visits, we store your chats, generated and uploaded files, personal workspaces (models, knowledge, prompts, and skills), and settings in our database, but nothing more.
- You can bypass the default functionality. Turn on Temporary Chat to avoid saving your chats or uploaded files to the database. No chat history is stored when using Temporary Chat.
- You have direct control over your data. Using Settings > Data Controls, you can import, export, archive, or delete your chats. You can also view and manage the files stored as part of your profile.
- When you delete something, it’s gone. Anything deleted by the user is deleted immediately on our live servers. While we maintain 48-hours of backups to support system integrity, anything beyond that is unrecoverable.
- Collected statistical data is limited. To track and understand overall usage patterns, we store request metadata (i.e., when did which user make requests to which model), but this metadata does not include the content of the requests themselves.
That said, like every other digital service at Dartmouth (e.g., Google Drive, Outlook, Zoom, etc.), Dartmouth Chat operates under a policy whereby the College may request access to data from Dartmouth Chat for legitimate reasons according to an established process. Please refer to the policy for details, including general principles regarding notification, scope, and legitimate reasons for access, as well as specific examples.
Again, Dartmouth Chat was constructed with privacy and data security as a priority, and we welcome your questions and suggestions about how to improve. Please reach out to ai.support@dartmouth.edu with feedback.
Didn’t find what you needed? Please reach out to research.computing@dartmouth.edu .